3 Year Plant & Tree Guarantee

Just look out for our 3 year guarantee icon on plant descriptions for those that are covered.

Here is how it works

  1.  Take a photo of the plant that hasn’t survived – this helps us to record any problems with plant quality
  1.  Send the photo, along with a description of the problem and your order number and name to jo@caraghnurseries.ie
  1.  Our plant experts will review the photo to assess the issue and offer an explanation of what has caused the problem
  1.  We will then send you a replacement but have the following conditions

We won’t replace or refund a plant if we think that a plant has died due to lack of watering or proper horticultural care (left out in the sun for 2 weeks before it is planted, for example), or if the plant has been infected by an airborne pest or disease contracted from your garden or your neighbours’

  • – Gift vouchers and delivery charges are non-refundable
  • – Excludes all bulbs and all plants that are known to be short lived.
  • – All plants included in the guarantee are labelled with our 3 year guarantee icon